About Brent

Brent Giesbrecht is the founder and principal consultant of Waypoint IT Consulting. His background spans ISP operations, small-business IT consulting, municipal IT, MSP support, and national enterprise IT leadership — giving him a rare, end-to-end understanding of how organizations actually use technology, from the field to the boardroom.

What sets Brent apart isn't just technical depth — it's how he applies it. Years spent building long-term client relationships and leading teams through complex technology decisions have shaped an approach rooted in listening first, translating complexity into plain language, and helping business owners make confident decisions rather than second-guessed ones. Clients don't just get a technician — they get an advisor who takes the time to understand their business before recommending a solution.

Brent has deep roots in Grande Prairie, Alberta, paired with years leading national IT infrastructure and support teams for large enterprises while based in Montreal. This combination gives Waypoint clients a unique blend of small-town accessibility and enterprise-grade discipline, structure, and governance — delivered in a practical way that fits SMB budgets and realities.

Whatever the challenge — a tangled vendor contract, a stalled project, or a long-term technology roadmap — Brent brings the same approach: honest advice, steady leadership, and a genuine investment in the long-term success of the businesses he works with.