Most businesses have no independent way to answer a simple question: is our IT actually in good shape, and are we getting what we pay for? Your provider can't answer it impartially. Your internal staff are too close to it.
The Waypoint Way Audit gives you a straight answer from someone with no stake in the outcome.
What gets assessed
Every audit follows The Waypoint Way: twenty years of lessons on what good IT looks like, built on the same standards large organizations rely on yet sized for a business like yours. I score your environment across nine areas:
IT Governance & Strategic Alignment
Documentation Maturity
Network & Infrastructure
Systems & Asset Management
Backup & Disaster Recovery
Security & Risk Management
Identity & Access Management
Vendor & License Management
Policies & Procedures
What you get
A maturity scorecard.
Every domain scored on a 5-point scale, with an overall rating — so you can see at a glance where you're strong and where you're exposed.
Findings in plain language.
For each domain: what I found, what it means for your business, and the recommended next step. No jargon, no dashboards.
A 90-day priority roadmap.
The handful of things worth doing first, sequenced, each with a rough budget impact — so it feeds directly into your next budget conversation.
Everything in writing, and it's yours.
The report belongs to you whether or not we work together again.
How it works
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Intake call.
A short conversation about your business and your current setup, so I can scope the audit accurately.
Scope and fee confirmed.
Standalone or as part of a retainer, the cost is agreed in writing before any work begins. No hourly surprises.
Evidence gathering.
I'll send a structured checklist covering your contracts, network, systems, backups, security posture, and access.
Assessment and report.
I score the environment and walk you through the findings and next steps in a call, not just a PDF drop.
What it costs
There are two ways to start. On its own: a flat fee, scoped to your environment after the intake call and confirmed in writing before any work begins, with no obligation to continue. With a retainer: the audit is the first piece of work under your monthly IT Leadership retainer, included at no extra cost.
I'll give you the full number on the first call — you shouldn't have to go through a long discovery process to find out what something costs.